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Privacy Policy.

Growth Coach Georgia · Last updated: October 2025

Introduction

Growth Coach Georgia ("we", "us", or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the steps we take to keep it secure, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Business Name: Growth Coach Georgia

Email: georgia@growthcoachgeorgia.com

For any privacy-related enquiries, please contact us via the details above.

What Personal Data We Collect

We may collect and process:

  • Names and contact details (email, phone, postal address)
  • Payment and billing details
  • Purchase or account history
  • Photographs, videos, and call recordings (where relevant to coaching sessions)
  • Records of meetings, decisions, and feedback
  • Information relating to compliments or complaints

We do not intentionally collect special-category or children's data.

Purposes of Processing

  • Deliver coaching sessions and digital products
  • Administer bookings, payments, and account management
  • Provide follow-up support and client communications
  • Manage marketing and service updates (where consented)
  • Comply with legal, tax, and accounting requirements
  • Improve services based on feedback and analytics

Lawful Bases for Processing

  • Contract (Article 6(1)(b)) — to enter into or perform a coaching or product-supply contract.
  • Legitimate Interests (Article 6(1)(f)) — to operate and improve our services efficiently, maintain client relationships, and protect business assets.
  • Legal Obligation (Article 6(1)(c)) — to meet financial, tax, and legal record-keeping duties.
  • Consent (Article 6(1)(a)) — for optional marketing emails or sharing testimonials.

Where We Get Your Data

  • Directly from you through sign-up forms, emails, video calls, or payment checkout pages.
  • From social-media platforms (e.g. LinkedIn, Instagram) if you message or interact with us there.

We do not purchase personal-data lists or receive data from unrelated third parties.

Systems and Sub-Processors

  • ConvertKit / Kit — for email marketing and masterclass registrations
  • Stan Store — for initial data collection, order forms, and digital-product delivery
  • Outlook (Microsoft 365) — for email communication
  • iCloud (Apple) — for storage of session videos, photos, and documents

All processors are contractually required to handle data safely and in line with UK GDPR standards.

Data Sharing

We will never sell personal data. Information may be shared only with:

  • Professional advisers (e.g. accountants or legal representatives) where required
  • Payment providers and banks to complete transactions
  • Regulators or authorities if we are legally obliged to do so

Data Retention

  • Client and financial records — normally up to six years (after final interaction) to comply with tax laws.
  • Marketing records — until you withdraw consent.
  • Multimedia materials — until no longer needed for coaching or you request deletion.

Data Security

  • Encrypted devices and cloud storage
  • Password and multi-factor authentication controls
  • Regular system updates and restricted access
  • Deletion of data when no longer required

Your Rights

  • Access a copy of your data we hold
  • Request correction of inaccurate information
  • Request erasure (where lawfully possible)
  • Withdraw consent for marketing at any time
  • Object to or restrict processing in certain cases
  • Request data portability to another provider

To exercise any rights, contact us using the details above.

How to Complain

If you have concerns about our use of your data, please contact us first so we can resolve the issue. If you remain unhappy, you can contact the UK Information Commissioner's Office (ICO):